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SINCE 1983The moving & delivery company of the Setouchi Group

Moving what matters,
with care.That is our profession.

Household moves, office relocations and delivery of large appliances.
For over 40 years, we have been there on moving day for the people of Kagawa.

Office hours 9:00–17:00 (Mon–Fri, except public holidays) / We quote after an on-site check
Service area: Kagawa Prefecture and nearby. Ask us about moves to other prefectures.

Illustration of Hikkoshi Pack staff and a truck

Our familiar illustration has been a friendly face in Kagawa for decades.Watch our classic TV ads

  • 40yrs+Serving Kagawa
  • 27trucksFleet
  • 20staffMoving specialists
  • G-MarkCertified Safety Excellence Office (Japan Trucking Association)

Did you receive a call from 0120-12-5421?

Calls from 0120-12-5421 (0120125421) are from Hikkoshi Pack Co., Ltd. We are calling to arrange a delivery date and time for a large item (furniture, appliances, etc.) you purchased through an online store or TV shopping.

Please let us know a day and time that suits you. If you missed our call, we would be grateful if you could call us back on the toll-free number below (9:00–17:00, Mon–Fri, except public holidays).

This is not a scam or sales call. Please feel free to call back.

Call us back0120-12-5421

SERVICE

Our Services

Moving is our core service, and we also handle packing, delivery and storage, all in one place.

For households and individuals

Household Moving

From single-person moves to whole families. Our experienced staff pack and transport your belongings with care.

Individuals

Packing Service

Too busy to pack? Leave it to us. Our specialists carefully pack even delicate items such as dishes and appliances.

Individuals

Large Appliance & Home Equipment Delivery

We deliver large appliances purchased online, reliably and carefully. We also deliver housing equipment.

Individuals / Business

Storage (Licensed Warehouse)

Temporary storage before or after your move, or for belongings that do not fit at home. We store them at our licensed warehouse.

Individuals / Business

For businesses

Office Relocation

We move furniture, documents and office equipment carefully so you can settle into your new office smoothly.

Business

General Freight

As a licensed general freight carrier, we transport a wide range of cargo, mainly within Kagawa Prefecture.

Business

Industrial Waste Collection & Transport

Licensed collection and transport of industrial waste, handled properly and with care for the environment.

Business

REASON

Why Choose Hikkoshi Pack

01

Nationally certified for safety

We hold the G-Mark (Certified Safety Excellence Office) and move your belongings under a certified safety system.

02

Founded in Takamatsu in 1983

Over 40 years alongside the people of Kagawa. Chosen again and again by our local community.

03

The Setouchi Group network

Part of a group with 8 locations nationwide and 307 vehicles. Ask us about moves to other prefectures.

CM

Our Classic TV Ads

Anyone who grew up in Kagawa will remember these. (Japanese audio)

"Everyone Sings"

"Don't Stop Me"

"Off We Go"

FLOW

How It Works

Call or use the form to arrange a visit. We check your belongings on site and then give you a quote.

  1. STEP 1Contact us

    Tell us when and where you are moving by phone or form. We will arrange a date for the on-site visit.

  2. STEP 2On-site visit & quote

    Our staff visit you, check your belongings and the access routes, and give you a quote.

  3. STEP 3Set the moving date

    We confirm the moving date you prefer. If you want our packing service, we schedule that too.

  4. STEP 4Moving day

    Our specialists transport and carry in your belongings with care, so your new life starts smoothly.

FAQ

Frequently Asked Questions

I got a call from 0120-12-5421 (0120125421). What is it about?

It is Hikkoshi Pack Co., Ltd. calling to arrange the delivery date and time of a large item (furniture, appliances, etc.) you purchased through an online store or TV shopping. Please let us know when it suits you. If you missed the call, please call the same number back. See "Did you receive a call?" above.

How do you give a quote?

Our staff visit you, check your belongings and the access routes, and then tell you the price. Call us or use the form to arrange a visit.

Which areas do you cover?

Mainly Kagawa Prefecture. Please ask us about moves to other prefectures as well.

Can you do the packing for me?

Yes. We offer a packing service. Our specialists carefully pack even delicate items such as dishes and appliances.

Do you handle office relocations?

Yes. In addition to household moves, we handle office relocations.

Can I ask you to deliver just a large appliance?

Yes. We deliver large appliances and housing equipment. Please tell us the details.

Do you speak English?

Our staff mainly speak Japanese. If possible, please contact us with a Japanese-speaking friend, or send your request in simple English through the form and we will do our best.

What are your office hours?

9:00–17:00, Monday to Friday, except public holidays. The contact form is available 24 hours a day.

TIPS

Moving Tips

Practical advice from 40 years on the job, plus the paperwork that is easy to forget when moving within Japan.

6 packing tips

  1. Start early, with the things you rarely useYou have more than you think. Begin at least a week ahead with off-season clothes, books and decorations. Bulky-waste collection has to be booked in advance, so arrange that early too.
  2. Measure the new home and plan the layoutNote where furniture goes, where the outlets are, and the width of the entrance, hallways, stairs and elevator. Photos make it easy to share.
  3. Heavy items in small boxes, light items in large boxesBooks and dishes in a big box become impossible to lift. Reinforce the bottom of each box with tape in a cross.
  4. Label boxes with the room, contents and priorityWrite the destination room and contents, and mark boxes you need first as "priority". A quick photo of the contents helps you find things later.
  5. Prepare appliances the day beforeEmpty and unplug the fridge, drain it and the washing machine. Photograph the cables of your TV, PC and router before unplugging, and back up important data.
  6. Pack a "moving-day bag"Valuables (bank book, seal, cards), phone charger, medicines, toiletries, keys to the new home and your internet equipment. Keep these with you rather than in a box.

Large furniture such as wardrobes, fridges, beds and sofas can stay as they are. Our staff wrap them with special materials on the day. Please tell us about fragile or valuable items when we quote.

Paperwork timeline

About 1 month before

  • Set the moving date and get a quote
  • Give notice to your landlord (often 1 month required)
  • Arrange the internet connection for the new home (it can take 2–4 weeks)
  • School or nursery transfer procedures
  • Sort out bulky waste (municipal collection is by reservation)

About 2 weeks before

  • Moving-out notification (tenshutsu todoke) at your city office. With a My Number Card you can apply online via Myna Portal
  • Stop and start electricity, gas and water (online is possible; gas requires someone present for opening)
  • Mail forwarding at the post office (1 year; can be done online)
  • Update your address with your mobile carrier, NHK, newspaper and delivery services
  • Greet your new neighbors and check the parking space for the truck

Within 14 days after moving

  • Moving-in notification (tennyu todoke) and update your My Number Card / residence card address
  • National health insurance, pension and child allowance procedures
  • Driver's license address change (police station)
  • Car or motorbike registration change (within 15 days, plus parking certificate)
  • Update your address with banks, credit cards, insurance, online shops and payment apps

Doing the city-office procedures in one visit saves time. Required documents vary by municipality, so please check its website in advance. Foreign residents: remember to update the address on your residence card within 14 days.

COMPANY

Company Profile

Hikkoshi Pack Co., Ltd. company profile
CompanyHikkoshi Pack Co., Ltd. (株式会社ひっこしパック)
PresidentToshitsugu Kusunoki
Address5-3-110 Asahimachi, Takamatsu, Kagawa 760-0065, Japan Map
Toll-free0120-12-5421 (within Japan)
Phone087-822-4656 (+81-87-822-4656)
Fax087-811-4681 (+81-87-811-4681)
FoundedJuly 1983
Capital¥20 million
Employees20
Vehicles27
BusinessGeneral freight transport / Freight forwarding / Licensed warehousing / Industrial waste collection and transport
CertificationG-Mark (Certified Safety Excellence Office)
GroupSetouchi Group (Setouchi Rikuun Co., Ltd.)
Corporate number7470001003477
Invoice registration no.T7470001003477

FY2024 Corporate Action for Cancer Control (commissioned by the Ministry of Health, Labour and Welfare)

Awarded “Excellent Company for Cancer Control Promotion”

We also invest in the health of our employees.

COMPANY GUIDE

Company brochure PDF · 5 pages · Japanese

Our services, how it works and company profile in one printable brochure.

Download brochure

RECRUIT

Work with Hikkoshi Pack

We are hiring full-time drivers / movers. The job is household moves and large-appliance delivery with 2t–4t trucks, working in teams of two. A regular Japanese driver's license (manual) is required. Japanese language ability is needed for daily work.

See the job details

CONTACT

Moving enquiries & quotes

Call us or use the form to arrange an on-site visit. We check your belongings and access routes, then give you a quote.

Office hours 9:00–17:00 (Mon–Fri, except public holidays) / From outside Japan: +81-87-822-4656